Returns Policy: You can cancel this order at any time until the order has been shipped. After the order is shipped, you have 2 weeks to return any delivered product(s), but the product(s) must be unopened and in resalable condition. On any returns after shipment, you would be responsible for both the initial shipping charges, as well as any shipping charges incurred to return the product to Chemisphere, along with a 25 PERCENT restocking fee on the product purchase price.